privacy policy

General Explanation

This website is owned by Otaya BV, with its registered office located at Perenlaan 10, 3270 Scherpenheuvel, Belgium, and company number BE 0759 738 444 (hereinafter referred to as “khābo”). Khābo is a registered trademark of Otaya BV.

Khābo is committed to protecting your personal data and places the privacy of its website users, customers, and contacts as a top priority. This means every effort is made to safeguard your privacy and ensure you can entrust your data to us with peace of mind, without fear of misuse.

Khābo processes your personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR), as well as the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

During your visit to our website, when we carry out an assignment for you, or when we communicate with you, you may share personal information with us. This enables us to identify you as an individual (e.g., your name, email address, home address, or phone number) and respond to your inquiries or deliver services. These are the personal data referred to below. By using our website www.khabo.be and/or our services, you unconditionally accept this privacy policy as well as the general terms and conditions of use.

What is meant by “data processing” and who is responsible for it?

Data processing refers to any type of operation involving personal data. This includes any operation or set of operations performed on personal data, whether or not by automated means, such as collecting, recording, organizing, structuring, storing, updating or modifying, retrieving, consulting, using, disclosing by transmission, disseminating or otherwise making available, aligning or combining, restricting, erasing, or destroying data.

The processing of personal data occurs via this website and other means through which Khābo may receive such data, such as email, correspondence, or registration forms.

Khābo is responsible for processing your personal data.

Purpose and Legal Basis for Processing Your Personal Data

Personal data is processed based on Article 6.1 of the GDPR.

Khābo processes your personal data for the following purposes:

  • Verification of your (personal) data when creating an account on the website and webshop, as well as implementing measures to secure your personal data.
  • Verifying your status as a “company,” including checking data in the Crossroads Bank for Enterprises.
  • Providing and invoicing the products/services offered via our website or other channels.
  • Assessing your or your company’s creditworthiness.
  • Managing the technical administration of our website and webshop, as well as maintaining our customer administration.

Additionally, Khābo processes your personal data when necessary to protect our legitimate interests or those of a third party, including:

  • Exercising fundamental rights, such as initiating legal action by us or a third party.
  • Providing up-to-date information about offers or new developments, possibly based on pseudonymized user profiles.
  • Offering personalized advice, including newsletters and customized offers based on your browsing behavior.
  • Verifying your or your company’s creditworthiness.
  • Preventing fraudulent use of our website and webshop.
  • Conducting prospecting and marketing activities.

By agreeing to this privacy policy, you grant us permission to process your personal data for the following purposes:

  • Contacting you to answer your question or comment, both via email and telephone.
  • Providing up-to-date information about offers or new developments, possibly based on pseudonymized user profiles.
  • Compiling statistics (after anonymizing personal data) about website visits.
  • Processing your job application.
  • Offering or delivering our services.
  • Any other purposes for which you have given your consent.

If Khābo intends to process your personal data for purposes not mentioned in this privacy policy, we will contact you at the email address you provided to inform you about this new processing and its purpose. You will have the opportunity to refuse such processing.

Legal Grounds for Processing Your Personal Data

The legal grounds on which Khābo processes your personal data include:

  • The consent you have given us to process your personal data.
  • The necessity of processing for the performance of a contract to which you are a party.
  • The necessity of processing to comply with a legal obligation that applies to us.
  • The necessity of processing to protect your vital interests or those of another natural person.

Please note that certain features of our website may not be available if you choose not to share your personal data or refuse the use of certain cookies.

You have the right to withdraw your consent at any time. This can be done by sending a written or electronic request with proof of your identity to us or by unsubscribing from our newsletter.

As stated in our cookie policy, you can withdraw your consent for non-functional cookies at any time by clicking the button at the top of the cookie policy.

The withdrawal of your consent does not affect the lawfulness of the processing carried out based on your consent before its withdrawal

Disclosure of Your Personal Data

Khābo does not transfer personal data to third parties except where necessary to achieve the stated purposes. In such cases, customer data may be shared with other companies within the European Economic Area that are directly or indirectly affiliated with Khābo or with any other partner of Khābo.

Khābo guarantees that these recipients will take the necessary technical and organizational measures to protect personal data

How Long Are Personal Data Retained?

The GDPR does not impose specific retention periods for personal data. The principle is that personal data should not be retained longer than necessary. What is necessary depends on the specific situation.

Khābo will not retain the personal data it processes longer than required to achieve the purposes set out in this privacy policy and for which the data were collected.

The personal data you provide to us in the context of our contractual relationship or when you submit a query will be retained for a period necessary to deliver services or answer queries, taking into account any contractual and/or legal obligations that may require us to retain such data. For example, every business, including Khābo, is legally required to retain certain documents for a specific period (e.g., under tax law, the Archives Act, personnel records, invoices, etc.).

What Are Your Rights Regarding Your Personal Data?

Right of Access, Rectification, and Data Erasure Your personal data are and remain your personal data. You retain full control. We apply optimal transparency, fairness, and legality concerning your data usage, ensuring you maintain control over your personal data and its usage.

You have the right to request access to the personal data that Khābo processes about you.

If this information proves to be incorrect, you have the right to request its correction.

You also have the right, in principle, to request the deletion of personal data concerning you. Such deletion of personal data is not possible if the processing of your personal data is necessary or intended for substantiation or defense in the context of legal proceedings.

Your deletion request may also be refused if required in the public interest, to protect the rights and freedoms of others, or under the exceptions listed by law. These legal exceptions are outlined in Article 17 GDPR:

  • The processing is necessary for exercising the right to freedom of expression and information.
  • The processing is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject or for performing a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • The processing is necessary for reasons of public interest in the area of public health.
  • The processing is necessary for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, and where the right to data erasure is likely to render impossible or seriously impair the achievement of the objectives of that processing.
  • The processing is necessary for the establishment, exercise, or defense of legal claims.

Restriction of Processing and Objection In certain cases, you have the right to restrict the processing of your personal data. This can occur if you contest the accuracy of the personal data or if the processing is unlawful. In such cases, we will only store your personal data.

You also have the right to object to the processing of your personal data under Article 6.1 (f) GDPR, including profiling based on those provisions. Such an objection is not possible if the processing of your personal data is necessary for the performance of a contract.

Data Portability You have the right to obtain a copy (in a structured, commonly used, and machine-readable format) of your personal data and have it transferred to another company.

Automated Decision-Making You have the right not to be subject to a decision based solely on automated processing, including profiling, if such a decision has legal effects on you or significantly affects you. This is not possible if the decision is based on your consent.

Exercising Your Rights

Exercising these rights is free of charge and can be done by sending a request via email to info@khabo.be or by post to the registered office address: 3270 Scherpenheuvel, Perenlaan 10.

In this request, you must provide sufficient proof of your identity and include the necessary information for Khābo to fulfill its obligations.

If you submit requests that are manifestly unfounded or excessive, Khābo reserves the right to charge a reasonable fee or refuse the request. In such cases, we will inform you in writing.

Complaints
If you believe that the processing of your personal data by us constitutes a violation of this privacy policy or the GDPR, you have the right to lodge a complaint with the Data Protection Authority via this link.

Security
Khābo has developed security measures that are adapted on a technical and organizational level to prevent the destruction, loss, alteration, unauthorized access, or accidental disclosure to third parties of your personal data collected through our website or by any other means, as well as any other unauthorized processing of your personal data.

Under no circumstances can Khābo be held responsible for any direct or indirect damages resulting from incorrect or unlawful use of your personal data by a third party.

The Use of Cookies
This website, www.khabo.be, uses cookies. Below, we provide an overview of the use of these cookies.

Please note that certain media may not be available if you do not accept the relevant cookies.

What Are Cookies? During your visit to the site, “cookies” may be placed on your computer’s hard drive. A cookie is a text file containing small amounts of data (internet settings) that is downloaded to your browser when you visit a website.

Cookies also include “scripts,” which are programming codes used to make our website function optimally and interactively.

The term “cookies” also includes “web beacons,” “pixel tags,” or “social media cookies.” These are used for the integration of various social networking sites on www.khabo.be. Embedded elements from third parties or content stored with a third party can also be displayed on our website.

Since cookies are considered personal data, their processing is governed by our privacy policy. The processing of functional cookies is based on our legitimate interest, as functional cookies are required for the proper functioning and security of www.khabo.be. Other cookies will not be placed unless www.khabo.be has obtained your consent.

Changes
This privacy policy is tailored to the use and capabilities of this website. Any modifications or changes to this website or other ways we collect and process data may result in changes to this privacy policy.

Khābo may also be required to update this privacy policy in accordance with new legislation and/or recommendations from the Data Protection Authority or the European Data Protection Board.

Applicable Law and Competent Courts
This privacy policy is exclusively governed by Belgian law. In case of any disputes concerning the validity, application, interpretation, or enforcement of this privacy policy, only the courts of the judicial district of Leuven shall have jurisdiction to hear such disputes.

If you believe that the processing of your personal data constitutes a violation of the General Data Protection Regulation, you have the right to file a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement.

Questions and Feedback We regularly review our compliance with applicable privacy laws and this privacy policy. If you have any questions or would like further clarification about this privacy policy, please contact us at info@khabo.be or call us at +32 (0)468 144 550.